Even A Fire Can't Hold Us Back
By Vanishing Inc. - Friday, June 7, 2024
Last night, June 6th, our warehouse in Sacramento was involved in a serious fire. We’re eternally grateful that the fire happened in off-hours, and none of our staff was harmed.
Our warehouse was our company’s headquarters for more than a decade, and a source of great memories for us all. There were pictures on the wall of our earliest days, our company trip to Las Vegas, and family pictures from our fellow team members. The warehouse sadly has burned to the ground. The roof caved in and we’re heartbroken to learn that nothing was salvageable.
Our priority—now and always—is our staff. They are family to us, and many have been with us since our founding. We intend to be back to work, shipping your orders, and creating the dazzling magic you’ve come to expect from us as soon as possible.
We have always believed that our greatest strength as a company is in our planning. We aren’t actual mentalists, but we have planned for eventualities just like the one we woke up to this morning. As the ashes of our warehouse are still smoldering, we’ve put our plan into action. We have off-site storage, a new plan for shipping and acquisitions, and we have a plan in place to get your orders out as fast as we possibly can. We’re also able to focus on our digital properties: downloads, masterclass, and ebooks.
For now, we humbly ask for your understanding as our plan of action rolls into place.
We have assured our entire team—47 of the absolute best humans we know of—that their jobs are safe. We told them, this morning, that we know we will rebuild better and stronger than ever before. You know how we know that?
It’s because of you. You and customers like you are the wellspring of this company. We’ve traveled with you on our Retreats, we’ve celebrated with you at our conventions. We’ve shared magic together through our books, tricks, and downloads. Thanks to you, we’re certain that we can be back, stronger than before, faster than anyone expects.
Thanks to everyone for your understanding. We’re hard at work already. While we anticipate just a short delay in shipping operations, we hope you’ll continue to support our team and our business–you can continue to place orders and they’ll be shipped out as soon as humanly possible.
This was a tough morning for Vanishing Inc., but already we’re feeling motivated and grateful for all of your support.
If you have any questions or concerns, you can reach our customer service team, who are standing by at magic@vanishingincmagic.com
Joshua Jay and Andi Gladwin
Vanishing Inc. Cofounders
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